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The latest reports from users having issues in Austin come from postal codes 78704, 78741, 78723, 78744, 78713, 78705, 78767 and 78702.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 292,123 ratings
Thank you!
Problems in the last 24 hours in Austin, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near Austin, Travis County, Texas
The most recent Spectrum outage reports came from the following cities:Pflugerville, Austin, Manor and Del Valle.
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| City | Problem Type | Report Time |
|---|---|---|
 Pflugerville | Total Blackout | |
| Austin | Internet | |
| Pflugerville | Internet | |
| Austin | Internet | |
| Pflugerville | Internet | |
| Pflugerville | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Austin, Texas
Latest outage, problems and issue reports in Austin and nearby locations:
- Johnny Boy (@ThatKiddJohn1) reported fromAustin, Texas
@GetSpectrum fix your sh*tty ******* service it’s been hours already
- j u l i e (@julievic666) reported fromAustin, Texas
@xkattastrophe_ @Ask_Spectrum I have never had more WiFi problems than I do with spectrum they’re awful
- A K (@gigabyte10100) reported fromAustin, Texas
.@Ask_Spectrum Recording issues with streaming TV and it is a >45 minute wait with no call back service!! #SpectrumTV
- Rob (@ROBTHERHINO512) reported fromAustin, Texas
@Ask_Spectrum Is there an outage around Austin Texas 78759???
- Jack Speer (@JackSouthAustin) reported fromAustin, Texas
@GetSpectrum Spectrum Cable has the largest group of incompetent service telephone “technicians” imaginable. In a recent simple attempt to get cable to work on a new TV two separate operators on two different occasions disabled my business Internet connection. So bad!
- j u l i e (@julievic666) reported fromAustin, Texas
@xkattastrophe_ @Ask_Spectrum Worth it. I’m playing tag between 5g and my **** WiFi just to attend work meetings
- CuriousLaura (@Lad10x) reported fromAustin, Texas
@Ask_Spectrum when tech supports confirms your phone # why do they NOT call you back when you get disconnected? I was on hold for 17 min went thru the whole rigamarole of explaining I have no internet & then they hang up 😭 why don’t they call back? Great, 19 min hold now...
- ⚡️SPLASH DADDY⚡️ (@1800HOTDAD) reported fromAustin, Texas
Hey @googlefiber can y'all pls make ur service available In the Highland/Brentwood area in Austin y'all headquarters is literally less than 10 min away from me but I am forced to use @GetSpectrum 🙄(which is the absolute worst internet I've ever had in my life)
- Chefiguana (@chefiguana) reported fromAustin, Texas
Hey @Uverse you want my business back? @GetSpectrum continues to be horrible in every service they provide. Gimme something other than sh*tty 50mb and im yours
- Joan Allen (@johoallen) reported fromShady Hollow, Texas
@Ask_Spectrum Why does your sales force spoof local neighborhood numbers to sell your services to a current customer? Unethical and irritating.
- A K (@gigabyte10100) reported fromAustin, Texas
@Ask_Spectrum In the meantime I have received multiple emails from Spectrum with a change of service confirmation with voice identified as the changed service. Dude, I’d rather have the line working than an email. I have no choice but to wait.
- TexasCowboy (@TTran4200) reported fromAustin, Texas
@Ask_Spectrum I am currently customer of Spectrum since TWC grandfather into. Why is Spectrum services (Ethernet, tv, phone) are so broken from provider, customer service and billing keep screwing customer like me. Does any spectrum customer out there get the same as mine?
- Ted Parker (@TedParkerJr) reported fromAustin, Texas
@Ask_Spectrum 3rd day in a row my service is down. Great timing for my poor daughter who had oral surgery on Monday and has no TV. What is going on?
- C. M. Villalobos (@someothermiles) reported fromAustin, Texas
@Ask_Spectrum Hi — service appears to be down in my Austin neighborhood. Do you have more information?
- Rachel Elsberry (@Rachel_Elsberry) reported fromAustin, Texas
TWC: I have emailed, called and mailed documents to you about the amount of my benefits as I was a freelancer in 2019. It’s crickets. I need help.@TXWorkforce
- Eddie Rod (@eddie_rod) reported fromAustin, Texas
@GetSpectrum sucks. They would rather lose a customer than to drop them to an internet only customer.
- BeverlyStaub (@slawler2) reported fromAustin, Texas
@Ask_Spectrum I ordered a new service kit to switch to Spectrum. It came yesterday but I’ve changed my mind. May I return it in tact and get refund?
- The Slide (@moscardellil) reported fromAustin, Texas
And it takes a twitter rant to have these guys show up! Issue was outside, as I told them from the beginning and it has been resolved (I hope 🤞) @ATTHelp still sucks! Maybe I should have gone @GetSpectrum (3:40 pm)
- Veronica Cervantes (@verocervan7879) reported fromAustin, Texas
@Ask_Spectrum outage in my area, how long?
- yvonne lèmönjello 🍋 (@raveonyvonne) reported fromAustin, Texas
You know what would be GREAT? If @GetSpectrum would stop having signal issues all the damn time so i don’t have to reset my smart lightbulbs twice a week. 😒 if switch in a heartbeat if my complex offered a different company because this is ridiculous!
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- matthew hill (@Mrpoppie818Hill) reported
@Ask_Spectrum how much long will the outage for harbor city be!!! No wifi or television all day!!! Get it together!!! 💯
- hillcrest59 🇺🇸 (@hillcrest59) reported
@GetSpectrum, we have had an outage in my area (90710) for over 13 hours!! I have a project deadline to hit & I need my WiFi & internet! Get your 💩 together!!!!!
- Kimberly (@kseto9) reported fromManhattan, New York
@NY1 Good Evening Spectrum. Is there a cable outage impacting Upper West Side in NYC? Haven’t had cable for the past 2.5 hours. Thanks. @Ask_Spectrum
- sǝןɹɐɥɔ (@salwaycharles) reported
@GetSpectrum you guys are terrible I called 3 different times to set up service & you guys add extra fees after we hang up. Terrible service.
- diino (@Diinoxo) reported
my internet has been down the whole day 💀 @Ask_Spectrum bro come on. Someone text me I'm bored as hell bless me 😭😭 plz
- diino (@Diinoxo) reported
Plzz @Ask_Spectrum fix this outage. I'm starting to read novels.... PLZ I CAN'T HANDLE IT ANYMORE 😭
- in.sane (@in_sane_co) reported
@Ask_Spectrum Internet has been down ALL DAY in Harbor City , when will this be fixed?
- Vensire Studios (@vensirestudios) reported
@GetSpectrum Was told you guarantee at least 75% of the download/upload. I do streaming and for over 2 months now my upload has been dropping frames at 6mbps. Tested on #Twitch and #YouTube my upload is supposed to be 20mbps, but it can't hold 6! You need to fix your garbage.
- ShaKs (@ShaKsIwnl) reported
@Trackerstatus @Ask_Spectrum Dude it’s been so bad. Came up for 10 mins and went back down. sh*ts ridiculous
- Daniel Mark Einstein (@dan_einstein) reported
@Ask_Spectrum service is terrible. Been a customer for two weeks, already had constant internet outages, a service visit with new Equipment. Still not working. Help
